On an oppressively humid August afternoon in New York City, the type of sweltering day that leaves people irritable from the heat, I found myself making my way back to a hotel. Boarding a bus along Madison Avenue, the unexpected encounter with the bus driver, a cheerful middle-aged black man, caught me off guard. With an infectious smile, he warmly greeted me with a friendly, “Hi! How you doing?” This welcoming gesture extended to everyone else who stepped onto the bus, creating a pleasant atmosphere despite the stifling conditions and the bus maneuvering through the congested midtown traffic.
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